WHAT SHIPPING METHODS ARE AVAILABLE?

We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses in Asia by e-Packet or EMS and in the USA by USPS.

HOW LONG WILL IT TAKES TO GET MY PACKAGE?

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

MY TRACKING SAYS " NO INFORMATION AVAILABLE AT THE MOMENT "?

This depends on the country to which the shipment will be sent. We process all the orderes and the shipments within 48 houres of purchase. For more detailed information on terms, we invite you to visit the Shipping and Delivery page..

DO YOU SHIP INTERNATIONALLY?

We ship worldwide, but this depends on the existing stock in our regional warehouses, so some products we can ship to all countries of the world, some of which we cannot.

WILL MY ITEMS BE SENT IN ONE PACKAGE?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.

CAN I CANCEL MY ORDER?

All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.

WHAT PAYMENT METHODS ARE ACCEPTED?

We accept all Major debit, prepaid and credit cards,  include Visa, Mastercard, American Express, in addition to Paypal.

IS BUYING ON-LINE SAFE?

Arguably we use the most popular services worldwide, with a safe and secure payment process, AES 256 bit encrypted, Shop safely with us.

HOW DO I PLACE AN ORDER?

You can complete the purchase process with simple steps, starting from adding the item to the shopping cart, we have removed all aspects that may confuse the customer, including calculating the cost of shipping, so all of our goods are shipped free of charge in addition to that all of our product's prices include the tax, just follow the steps and the process will be done with ease.

DO I NEED AN ACCOUNT TO PLACE AN ORDER?

Yes, you do not need an account to complete or make the purchase, but we recommend that you create an account and write your information accurately in order not to make any mistake regarding the shipping address information which maybe will affect your shipment delivery.

WHO SHOULD I TO CONTACT IF I HAVE ANY QUERIES?

We are available around the clock to answer any questions or inquiries, All you have to do is use one of the communication methods shown, whether through the page Contact Us or by e-mail or by phone and we will be very pleased to communicate and serve you and answer any inquiry that is going on in your mind.

HOW CAN I CANCEL OR CHANGE MY ORDER?

All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.

HOW DO I TRACK MY ORDER?

You can easily track your shipment via the Track Your Order page using the tracking number that you will get after you placed the order or within 48 hours after the purchase process has been done.